Data protection regulations
In the following, we provide information about the collection of personal data when using our website. Personal data is all data that can be related to the user personally, e.g. name, address, e-mail addresses, user behaviour.
1. person responsible for data processing / contact
The data controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is
Ehrmann Wohn- und Einrichtungs GmbH
Lotschstraße 9
76829 Landau in the Palatinate
Telephone: +49 (0) 6341 977-0
E-mail: online-service@moebelehrmann.de
2. data protection officer
Please send any questions regarding data protection to the data protection officer of Ehrmann Wohn- und Einrichtungs GmbH Mr Fuchs by e-mail: dsb@moebelehrmann.de or by telephone 06341-977-1500
You are also welcome to contact our data protection officer at the postal address or telephone number given above
3. collection and processing of personal data
Data when visiting the site
The website of Ehrmann Wohn- und Einrichtungs GmbH (provider) can be visited without the user providing any personal data. When visiting our pages, the following data is transmitted from the user's browser to the provider's server and stored: IP address of the user, date and time of access, retrieved file, amount of data sent, website from which the request comes, browser type, language and version of the user's browser software, operating system of the user. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. The provider's legitimate interest lies in the fact that this data is used to ensure the functionality of the provider's website and to optimise it. The aforementioned data is stored separately from other personal data of users. The data is not passed on to third parties.
Data when using the contact form
If the user sends us an enquiry using the online form in the "Contact" section, first and last name, postcode, city, country and email address are collected. The user can add further details (e.g. telephone number) voluntarily. This data collection serves to process the contact enquiry quickly.
When sending a contact enquiry, the user agrees that we may contact them via one of the specified contact channels in order to process the contact enquiry. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest is uncomplicated communication with the customer regarding the customer's specific enquiry and thus good customer service. The data will not be passed on to third parties. The data is stored separately from other personal data of the user and blocked after the enquiry has been processed.
Data when ordering a voucher online Personal data of the user is collected by us for the establishment, execution or termination of a contract for the online purchase of vouchers. When placing an order, the user must provide certain mandatory data (title, first and last name, street, house number, postcode, city, e-mail address). The personal data is only passed on to the shipping service commissioned with the delivery in order to process the order. The legal basis is Art. 6 para. 1 sentence 1 lit b) GDPR.
4. use of cookies
Our website uses cookies. Cookies are small text files that are stored by the Internet browser on the user's computer system. The cookies can be transmitted to a page when it is called up and thus enable the user to be identified. They are used to make the website more user-friendly and effective overall.
The following types of cookies are used on our website:
Transient cookies: These cookies are automatically deleted when the user closes their browser.
Persistent cookies: These cookies are automatically deleted after a specified period, which may vary depending on the cookie.
It is possible to object to the setting of cookies at any time by changing the settings in the Internet browser. Cookies that have been set can be deleted by changing the settings in the user's browser. Please note that if cookies are deactivated, it may not be possible to use all functions of the provider's website to their full extent. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest of the provider is to offer a user-friendly and effective website.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the available browser plug-in here.
5 Routine deletion and blocking of personal data
We process and store personal data of the data subject only as long as this is necessary to achieve the purpose of storage. Data may be stored for longer if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject.
As soon as the storage purpose no longer applies or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely deleted.
6 Rights of the user
The user has the following rights vis-à-vis us with regard to the personal data concerning him/her:
Right to information
Right to rectification or erasure
Right to restriction of processing
Right to object to the processing
Right to data portability
No fully automated decision-making (including profiling) pursuant to Art. 22 GDPR is used to process the data provided by you.
The user also has the right to complain to a data protection supervisory authority about the processing of their personal data by the provider.
Your competent supervisory authority depends on the federal state of your place of residence, your work or the suspected violation. A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
7 Right of cancellation of the user with consent
If the user has given consent to the processing of their data by the provider, they can withdraw this consent from the provider at any time.
The user has the option of withdrawing consent from third-party tools directly in the Consent Tool. All other consents can be revoked by e-mail to online-service@moebelehrmann.de.
8. use of PayPal
For the processing of payments on our website, we only offer payment options that are processed via PayPal. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
When you make a payment on our website, the payment details you enter are transmitted to PayPal. This usually includes your name, address, e-mail address, telephone number and other information related to the transaction, such as the invoice amount and specific transaction details. This data transfer also takes place when using alternative payment methods that are processed via PayPal.
This data is transmitted exclusively for the purpose of payment processing on the basis of Art. 6 para. 1 lit. b GDPR (fulfilment of contract) and only to the extent that it is necessary for this purpose.
Please note that PayPal, as an independent controller, may also process the transmitted data for its own purposes, such as carrying out credit checks or for fraud prevention purposes. Further information on data processing by PayPal can be found in PayPal's privacy policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
9. shipping service provider DHL and DHL 2-Man-Handling
For the delivery of goods, we work together with the shipping service providers DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany, and DHL 2-Mann-Handling GmbH, Heinrich-Büssing-Ring 25, 38102 Braunschweig, Germany (hereinafter jointly referred to as "DHL"). Depending on the type and scope of your order, delivery will be made either by DHL Paket or DHL 2-Mann-Handling GmbH.
For this purpose, we pass on the personal data required for delivery to the respective service provider. This usually includes the following information:
Your name,
Your delivery address,
your e-mail address,
your telephone number,
gff. further information relevant for the processing of the dispatch.
This data is passed on on the basis of Art. 6 para. 1 lit. b GDPR (fulfilment of contract), as the processing of the data is necessary for the delivery of the goods you have ordered.
DHL and DHL 2-Mann-Handling GmbH use the transmitted data exclusively for the execution of the delivery and do not pass it on to third parties, unless this is necessary for the fulfilment of the delivery or required by law. Further information on data processing by DHL can be found in the respective data protection declarations:
DHL Paket GmbH: https://www.dhl.de/datenschutz
DHL 2-Mann-Handling GmbH: https://www.dhl2mh.de/datenschutz
10. use of Google Maps
We use Google Maps to display an interactive map on its website. Google Maps is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When the user visits the sub-page on which the Google Maps map is displayed, Google receives the information that the user has accessed this page. In addition, the data mentioned under point 3 of this declaration is transmitted. If the user is logged in to Google when accessing the map, this data is assigned directly to the user's account. Google stores the data collected as user profiles and uses them for advertising and market research purposes. The user has the right to object to the creation of user profiles by Google. By using our website, the user agrees to the collection, processing and use of the data by Google.
Further details can be found in Google's privacy policy:
https://www.google.com/intl/de/policies/privacy/index.html
The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest of the provider is to offer a user-friendly and effective website.
11 Google Analytics
If you agree to the "Marketing & Statistics Cookies" in our consent tool, you consent to the following data processing and the possible transfer to countries outside the European Economic Area. These countries may not have the same level of data protection and the enforcement of your rights may be restricted or not possible:
On this website, we continue to use Google Analytics, a web analysis service operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics also uses so-called "cookies", text files that are stored on the user's end device (PC, mobile phone, tablet, etc.). These cookies make it possible to analyse the user's use of the website. The information generated by the cookie about the use of the website by the customer is usually transferred to a Google server in the USA and stored there.
Google will use this information on our behalf to analyse the use of the website by the user, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by the user's browser as part of Google Analytics will not be merged with other Google data.
The user can prevent the installation of cookies by setting their browser software accordingly; in this case, however, not all functions of this website can be used to their full extent.
It is possible to object to the collection and use of the IP address by Google Analytics with effect for the future. This can be done using a special programme that can be installed for the user's web browser. Further information on this can be found at http://tools.google.com/dlpage/gaoptout?hl=de.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR.
12. use of Google Ads
We use Google Ads conversion tracking to measure the success of our advertising measures. If certain goals ("conversions") are achieved on our website, such as the completion of an order or registration for our newsletter, Google records the achievement of this goal. This allows Google to measure the number of target achievements. In addition, cookies previously set by Google are only used to allocate adverts that have already been clicked on and are therefore absolutely necessary to achieve the target. Google processes this data on servers in the USA, but does not merge it with personal data in your Google account.
13. use of the Google Tag Manager
We use Google Tag Manager on our website, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Tag Manager is a tool with which we can manage website tags via an interface. The tool itself does not implement cookies and does not collect any personal data. It merely triggers other tags, which in turn may collect data under certain circumstances. However, Google Tag Manager does not access this data.
The processing is based on our legitimate interest in the efficient management of tags that are necessary for the operation and optimisation of our website (Art. 6 para. 1 lit. f GDPR).
You can find more information about Google Tag Manager in Google's usage guidelines at: https://www.google.com/intl/de/tagmanager/use-policy.html.
14 YouTube integration for the display of video content
Our website uses plugins from YouTube to integrate and display video content. The operator of the corresponding plugins is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When a page with an integrated YouTube plugin is accessed, a connection to the YouTube servers is established. This tells YouTube which of our pages you have visited.
YouTube can assign your surfing behaviour directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.
The use of YouTube is in the interest of an appealing presentation of our online offers.
Details on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy
The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR. The legitimate interest of the provider is to offer a user-friendly and effective website.
15. use of Mouseflow
We use Mouseflow on this website, a web analysis service provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Mouseflow records user behaviour on our website, including mouse movements, clicks, scrolling behaviour and form completion, in order to improve user-friendliness and optimise the website according to the needs of our visitors.
The following data is collected: anonymised IP address, browser type and version, operating system, device type, screen resolution, pages visited and time spent on the site. Keyboard entries are only recorded in non-excluded form fields, without recording sensitive or personal data. Mouseflow processes the data exclusively in anonymised form and cannot identify users personally.
Data processing is based on your express consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give via the cookie consent banner. No data is collected before Mouseflow is activated. An order processing contract in accordance with Art. 28 GDPR exists with Mouseflow. You can object to the data collection at any time and deactivate the recording via the following opt-out page: https://mouseflow.com/de/opt-out/.
You can assert your rights to information, correction and deletion of data either with us or directly with Mouseflow at datenschutz@mouseflow.com.
16. appearance on Facebook
We use the technical platform and services of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland for the information service offered here.
We would like to point out that you use this Facebook page and its functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). Alternatively, you can also access the information offered via this page on our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).
When you visit our Facebook page, Facebook collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more information on this under the following link: Insights | Facebook Help Centre | Facebook
The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union. Facebook describes in general terms what information Facebook receives and how it is used in its data usage guidelines. There you will also find information on how to contact Facebook and the settings options for adverts. The data usage guidelines are available at the following link: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy
The complete Facebook data policy can be found here: Facebook
Facebook does not conclusively and clearly state how it uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Facebook stores this data and whether data from a visit to the Facebook page is passed on to third parties, and we are not aware of this. When you access a Facebook page, the IP address assigned to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymised (for "German" IP addresses). Facebook also stores information about the end devices of its users (e.g. as part of the "login notification" function); Facebook may thus be able to assign IP addresses to individual users. If you are currently logged in to Facebook as a user, a cookie with your Facebook ID is stored on your device. This enables Facebook to recognise that you have visited this page and how you have used it. This also applies to all other Facebook pages. Facebook buttons integrated into websites enable Facebook to record your visits to these websites and assign them to your Facebook profile. This data can be used to offer you customised content or advertising.
If you want to avoid this, you should log out of Facebook or deactivate the "stay logged in" function, delete the cookies on your device and close and restart your browser. In this way, Facebook will delete information that can be used to directly identify you. This allows you to use our Facebook page without revealing your Facebook ID. When you access interactive functions on the page (like, comment, share, message, etc.), a Facebook login screen will appear. Once you have logged in, you will once again be recognisable to Facebook as a specific user.
Information on how you can manage or delete existing information about you can be found on the following Facebook support pages: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy
As the provider of the information service, we do not collect or process any other data.
You can find the current version of this privacy policy on our homepage, linked under "Privacy" on our Facebook page. If you have any questions about our information service, you can contact us at "dsb@moebelehrmann.de". Further information on Facebook and other social networks and how you can protect your data can also be found on Youngdata: Homepage
17. appearance on Instagram
We use the technical platform and services of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland for the information service offered here.
We would like to point out that you use this Instagram page and its functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). Alternatively, you can also access the information offered via this page on our website at Möbel Ehrmann | Einfach schöner wohnen (moebelehrmann.de).
When you visit our Facebook page, Instagram collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page. Facebook provides more information on this under the following link Terms of Use | Instagram Help Centre
The data collected about you in this context is processed by Meta Platforms Ireland Limited and may be transferred to countries outside the European Union. Instagram describes in general terms what information Instagram receives and how it is used in its data usage guidelines. There you will also find information on how to contact Instagram and on the settings options for adverts. The data usage guidelines are available at the following link Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy
Instagram does not conclusively and clearly state how Instagram uses the data from visits to Instagram pages for its own purposes, to what extent activities on the Instagram page are assigned to individual users, how long Instagram stores this data and whether data from a visit to the Instagram page is passed on to third parties, and we are not aware of this. When you access an Instagram page, the IP address assigned to your device is transmitted to Instagram. According to Instagram, this IP address is anonymised (for "German" IP addresses). Instagram also stores information about the end devices of its users (e.g. as part of the "login notification" function); Instagram may thus be able to assign IP addresses to individual users. If you are currently logged in to Instagram as a user, a cookie with your Instagram ID is stored on your device. This enables Instagram to understand that you have visited this page and how you have used it. This also applies to all other Instagram pages. Instagram buttons integrated into websites enable Instagram to record your visits to these websites and assign them to your Instagram profile. This data can be used to offer you customised content or advertising.
If you want to avoid this, you should log out of Instagram or deactivate the "stay logged in" function, delete the cookies on your device and close and restart your browser. In this way, Instagram information that can be used to directly identify you will be deleted. This allows you to use our Instagram page without revealing your Instagram ID. If you access interactive functions on the site (like, comment, share, message, etc.), an Instagram login screen will appear. After logging in, you will once again be recognisable to Instagram as a specific user.
You can find information on how to manage or delete existing information about you on the following Instagram support pages: Meta Privacy Policy - How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, on Instagram and in Messenger | Facebook Privacy
As the provider of the information service, we do not collect or process any other data.
You can find the current version of this privacy policy on our homepage, linked under "Privacy" on our Instagram page. If you have any questions about our information service, you can contact us at "dsb@moebelehrmann.de". Further information on Instagram and other social networks and how you can protect your data can also be found on Youngdata: Homepage
18. releva.nz
This website uses retargeting technology from releva GmbH, Feilnerstr. 10, 10969 Berlin (www.releva.nz). This makes it possible to target visitors to our website with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous user behaviour, although no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests as part of a pseudonymised user profile and thus adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. As a result, you are shown adverts that are highly likely to match your product and information interests. If the information collected has a personal reference, the processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent to the display of personalised advertising and participation in market research.
The information generated by the cookie in the pseudonymised user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. To generally object to the use of cookies on your computer, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. You can also permanently object to the setting of cookies or the creation of a pseudonymised user profile by using the opt-out function available at the following link:
Further information and the data protection provisions regarding advertising and releva GmbH can be found at https://releva.nz/datenschutz.